We appreciate your trust in us for your online shopping experience. Please review our shipping and return policies below to ensure a seamless journey with us.
Shipping & Return
Shipping Information
Delivery Timeframes
Orders In Canada - Within Canada all items are shipped via Canada Post and or another top third-party courier provider depending on the region of service. Please allow 3-5 business days to arrive from the ship date. All orders placed and shipped in Canada are subject to applicable taxes.
Orders to United States (US) - Shipments to the US will be sent via USPS, with an expected delivery time of 5-7 business days from the date of purchase
Orders Internationally - We can ship internationally but you need to contact us for a quote first. For international orders outside the Continental US, we will not be responsible for shipping delays, any applicable sales tax, duty and customs charges. Your local government determines duty and customs charges, which varies by country.
Expedited Shipping
If you require expedited shipping beyond our regular transit schedule, please contact us for a quote.
Address Errors
Please ensure accurate shipping details. In case of errors leading to a returned package, all costs associated with re-shipping will be the responsibility of the customer.
International Customs
Duties and Taxes - Orders outside of Canada may be subject to sales tax, duty, and customs charges. These fees are determined by your local government and are additional charges collected on delivery.
Quotes for International Shipping - For international shipping, quotes can be obtained by contacting us.
Return & Exchange Policy
Timeframe - All returns and exchanges must be made within 30 days of the purchase date with the original receipt.
Contact Us for Instructions - Please contact us for return instructions before initiating the return process.
Condition of Items - For a refund, items must be returned in their original packaging and show no visible signs of wear.
Refund Process - Shipping charges will be reimbursed once the product is in our possession.
Defective Items - In case of defects, please return the product to us. We pride ourselves on making the process as smooth as possible for all our customers.
Thank you for choosing 876Ting! If you have any questions or concerns, feel free to contact us at 876ting@gmail.com